How does it work?
Frequently asked questions
How does the MTBparks Pass work?
It's simple. Present your MTBparks Pass to receive your free day or return visit discount at each participating resort.
The ticketing process may vary slightly at each participating resort, but in general you simply present your MTBparks Pass at the bike park ticket counter or guest services desk where you would normally purchase a lift ticket for the day.
If you aren't sure of the procedure for a particular resort your best bet is to call their bike park office directly, or reach out to us via phone or text at: 888-848-2453 between 8:00 a.m. and 6:00 p.m. PST.
Are there any restrictions on using the MTBparks Pass?
The MTBparks Pass is non-transferable and non-refundable. Tickets received or purchased using the pass should be used by the pass holder. While we are not aware of any blackout dates individual resorts do occasionally shut down for races, events, poor/dangerous conditions or other unforeseen reasons.
In rare cases, your free ticket may not be redeemed in conjunction with an organized race event. If you have any concerns about being able to ride at an individual resort, its best to call ahead to ensure they are open.
Still have questions or need help with your order?
No problem. Feel free to contact us!
Feel free to call or text us at 888-848-2453 (BIKE) between 9:00 a.m. and 5:00 p.m. PST